FAQ

Frequently Asked Question

Q: How far in advance should I book a private flight?

We recommend booking at least 24 to 48 hours in advance to guarantee aircraft availability and optimize your itinerary. However, thanks to our global network, Arriba Air can often arrange flights within just a few hours, depending on your location and preferred aircraft type.

Q: Can I bring pets on board?

Absolutely. Pets are welcome aboard most of our private flights. We ensure your companions travel safely and comfortably, with the option of custom arrangements for larger animals. Please inform our team in advance so we can coordinate any special requirements.

Q: What documents are required to fly?

For domestic flights, a valid government-issued ID is required. For international routes, a valid passport and any necessary visas must be presented. Our flight support team assists with all travel documentation to ensure a seamless experience from check-in to landing.

Q: Are there luggage limitations?

While private flights offer far greater flexibility than commercial airlines, luggage capacity depends on the aircraft category. Light jets and helicopters have more limited storage, while midsize and heavy jets can accommodate larger suitcases and equipment. Our team will advise you based on your specific aircraft and passenger count.

Here are some quick answers to our most common client questions.

How far in advance should I book a private flight?

We recommend booking at least 24 to 48 hours in advance to guarantee aircraft availability and optimize your itinerary. However, thanks to our global network, Arriba Air can often arrange flights within just a few hours, depending on your location and preferred aircraft type.

Can I bring pets on board?

Absolutely. Pets are welcome aboard most of our private flights. We ensure your companions travel safely and comfortably, with the option of custom arrangements for larger animals. Please inform our team in advance so we can coordinate any special requirements.

What documents are required to fly?

For domestic flights, a valid government-issued ID is required. For international routes, a valid passport and any necessary visas must be presented. Our flight support team assists with all travel documentation to ensure a seamless experience from check-in to landing.

Are there luggage limitations?

While private flights offer far greater flexibility than commercial airlines, luggage capacity depends on the aircraft category. Light jets and helicopters have more limited storage, while midsize and heavy jets can accommodate larger suitcases and equipment. Our team will advise you based on your specific aircraft and passenger count.

How much does it cost to charter a private jet?

Charter prices vary according to aircraft type, distance, flight duration, and additional services requested. For instance, light jets typically start around USD 4,000 per flight hour, while long-range options may exceed USD 10,000 per hour. Contact us for a personalized quote tailored to your route and preferences.

What is an empty leg flight?

An empty leg flight is a repositioning flight where the aircraft would otherwise travel empty. These routes are offered at significantly reduced rates — often up to 60% off standard pricing — making them an excellent option for travelers with flexible schedules.

Can I choose the exact aircraft model?

Yes. Arriba Air offers full transparency and customization, allowing you to select the aircraft model that best suits your mission, from light jets to intercontinental cabins or helicopters. Our experts will provide detailed options with specifications, photos, and performance data.

What happens if there is bad weather?

Safety is our top priority. In case of adverse weather, our operations team coordinates with certified operators to adjust the schedule, reroute, or upgrade the aircraft if needed. We proactively communicate all changes to ensure minimal disruption and maintain the highest safety standards.